Payment
Stripe hosts the payment page; the store never sees your full card details.
- ·Currency: US dollars.
- ·Methods: major international cards, plus Apple Pay / Google Pay where supported.
- ·Receipts: your Stripe receipt and this store's order page.
Kimi K3 Top-Up FAQ: Payment, Delivery and Refunds
Payments run through Stripe in US dollars. In-stock orders deliver automatically, out-of-stock orders queue. Orders are looked up with the order number plus the checkout email. Refunds follow the rules published on the order page; delivered codes are non-refundable.
Delivery and stock
Codes are allocated in payment order.
- ·In stock: automatic delivery, usually within minutes.
- ·Out of stock: the order waits in a queue and is delivered after restocking.
- ·The order page always shows the current state.
Refunds
Undelivered or unusable orders are handled under the published refund rules.
- ·Contact support from the checkout email with your order number.
- ·Delivered codes cannot be refunded simply because you changed your mind.
FAQ
Do the plans renew automatically?
No. Each order is a one-time top-up. When the membership period ends you decide whether to order again.
Can I upgrade to a higher tier later?
Yes. Order the higher tier when you are ready; membership tiers are applied to your own Kimi account.
How fast is delivery after payment?
In-stock orders are issued automatically, usually within minutes. Out-of-stock orders join a restock queue; the order page shows your position and delivery continues in payment order.
What do I need to look up an order?
The order number shown at checkout plus the email address you used for the purchase. Both must match before the order page reveals status or delivery contents.
Can I get a refund if the top-up fails?
Undelivered orders, or orders that still fail after following the instructions, are handled under the refund rules on the order page. Delivered codes cannot be refunded on request.